Frequently Asked Questions | Espria

Frequently Asked Questions about Espria

Apartments in Houston, TX

We've gathered answers to the most common questions about life at our community, from leasing details and monthly pricing to our amenities and neighborhood highlights.

Our goal is to provide helpful information about common questions below. If you don't find what you're looking for here, please contact our team. We look forward to assisting you!

FAQs about Life at Espria

General Community Questions

What are your office hours
Mon–Fri: 8:30 AM – 5:30 PM~ Sat: 10:00 AM – 5:00 PM~Sun: Closed
Is the community pet friendly
Yes, we are a pet-friendly community and welcome your furry companions.
What types of floor plans do you offer
The community offers one-, two-, and three-bedroom apartments with designer interiors, hardwood-style flooring, designer pendant lighting, and gourmet kitchens (some with center islands)

Where are you located
Espria sits on the corner of Hillcroft Avenue and Blue Ridge Park, offering unparalleled access to Beltway 8, Highway 90, Pearland Town Center, NRG Stadium, and the Toyota Center. The neighborhood is close to Houston Christian University, parks like Blue Ridge Park and Willow Waterhole Greenway, and a variety of dining and shopping options Espria.
What makes your community unique?
Residents enjoy a close-knit community feel, quick commutes to work, and proximity to both urban amenities and nature. The location makes it ideal for professionals, students, and families seeking a stylish, amenity-rich living space.
Do you offer furnished units?
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Is smoking permitted on the property?
Our community maintains a smoke-free environment to promote a cleaner, healthier living experience.

Leasing and Application Process

How do I schedule a tour
Online on our website or via phone
What documents are required to apply
To apply, you must provide proof of income and proof of identity. Acceptable forms of identification include a valid driver's license, state-issued ID card, passport, military ID, or permanent resident card. To help protect against fraud and ensure document authenticity, we use Checkpoint ID to verify identity documents and Snappt to verify income and supporting documents.
What are the income or credit requirements
Our income requirement is a minimum gross monthly income equal to 2.5 times the rent amount.
How do I apply
Apply online anytime, or let our leasing team help guide you through the process!
Is renters insurance required
Yes, renters insurance is required and helps protect your personal belongings while offering peace of mind.
How long does the approval process take
Same-day approvals may be available. Processing times can vary and may take anywhere from 24 to 72 hours.
Do you offer short term leases
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Do you run background and credit checks
Yes, every applicant is required to complete a background check as part of the application process.

Pricing, Fees, & Deposits

Which utilities are included in rent?
Utilities are not included
What utilities am I responsible for
Residents are responsible for electric,water, sewer, drainage, pest control, internet & trash.
When is rent due and what payment methods are accepted?
For your convenience, we accept payments through our online portal, certified funds (cashier’s checks), and our designated payment center.

Move-In, Lease Terms

What lease terms do you offer
We offer flexible lease terms ranging from 12 to 15 months.
What is required on move-in day
A deposit plus, prorated rent, renter's insurance & utility verification is due at move in.
Do you allow subletting or lease transfers?
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What is your move-out policy?
We require a 60 advance notice of move out.

Amenities & Lifestyle

What amenities do you offer?
Our resort inspired amanities include:
~State of the Art Fitness Center
~Business Center/Conference Area
~Resort Inspired Beach Entry Pool
~Grilling Stations
~Dog Parks
~Detached Garages/Carports
~Clubroom with Kitchen
Are amenities open 24/7?
Our residents have 24 hour acces to our gym.
Can residents reserve amenity spaces for private events?
Yes, residents are allowed to reserve our clubroom for special events. Our Leasing Professionals would be happy to discuss.
Is Wi-Fi available in common areas?
Yes Wifi is avialble in common areas.
Do you offer a guest suite for visitors, and what does it include?
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Is parking available onsite
Yes, Enjoy the convenience of not one, but two dog parks designed for play, exercise, and socialization.
Do you offer EV charging stations?
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Is bike storage available?
Yes, bike storage is conveniently located throughout the community for residents to use.
How does package delivery work?
Packages are conveniently delivered directly to each resident's home.
Are there resident events or community activities?
Yes, Espria features a range of planned activities that encourage residents to relax, engage, and build a sense of community.

Guests

How do residents reserve the guest suite, and what is the nightly rate?
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Is guest parking available?
Guest parking is available in designated areas and requires registration.
How do guests access the building?
Each building offers easy access, allowing guests to walk directly to the resident's apartment they are visiting.

Accessibility

Is the building accessible for individuals with disabilities
Yes, the building is accessible for individuals with disabilities, providing easy and convenient access to community spaces.
Are amenities and common areas accessible?
Yes, our amenities and common areas are designed to be accessible and easy to enjoy.
Do you offer accessible parking spaces?
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Pets

Do you allow pets?
Yes, we are a pet-friendly community and gladly welcome pets to their new home.
Are there any breed restrictions?
Aggressive breeds are prohibited.(Pit Bulls, Rottweilers & Wolf-Dog Hybrids)
How many pets are allowed per apartment?
2 pets for apartment
Are service animals permitted?
Yes, service animals are permitted in accordance with applicable laws and community policies.
Do you have pet amenities?
Yes, we offer two pet parks where your furry companions can play, exercise, and enjoy the outdoors.
Is there a pet deposit or a pet rent?
A monthly pet rent of $25 applies for each pet.

Neighborhood

What neighborhood is the property located in?
Espria is a luxury apartment community located at 13939 Hillcroft Avenue, Houston, TX 77085, in the Southwest Houston area, just off Beltway 8 and Highway 90 It’s designed for residents seeking modern living with easy access to downtown, major attractions, and nearby parks.
What shops, restaurants, and grocery stores are nearby?
Shopping, dining, and entertainment options like Pearland Town Center, Joe V’s Smart Shop, ReMo’s Café, and Grotto Downtown just a short drive away.
What schools is the property zoned to?
Espria is located in Houston Independent School District (HISD)
What universities are close by?
Houston Christian University is the nearest university, while Texas Southern University (TSU), the University of Houston (UH), and Rice University are all just a short drive from Espria, approximately 15 to 20 miles away.
How close is the nearest public transit stop?
Public transit is conveniently located near the community, with nearby METRO bus stops along Hillcroft Avenue providing easy access to Houston and surrounding areas.

Resident Resources

How do I pay my rent?
Apply online anytime, or let our leasing team help guide you through the process!
How do I renew my lease?
Lease renewals are fast and convenient, with electronic signing available for a seamless process.
How do I submit a maintenance request?
Residents can conveniently submit maintenance requests online through the resident portal, ensuring prompt communication with our maintenance team.
Is there an online portal for residents?
Yes, Espria offers an online resident portal. Residents can conveniently use the portal to make rent payments, submit maintenance requests, and manage their account information online.
Do residents get partner perks or discounts?
Yes, residents can enjoy exclusive community perks and rewards through the Espria resident app, including opportunities to earn rewards for attending resident events, referrals, and lease renewals.
Do you offer any services for remote workers?
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